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This guide outlines the steps to grant the Popify team support access to your Shopify admin dashboard. This is essential for the Popify support team to assist with any store-related issues effectively.
Steps:
1. Navigating to User Settings:
- Log in to your Shopify Dashboard.
- Select 'Settings' in the bottom left corner of the dashboard.
- Choose 'Users and permissions' from the subsequent options.
- Click on the "add staff" option within the 'Users and permissions' area.
2. Inputting Staff Member Details:
- In the 'Add staff' section, fill out the required information:
- First Name: Use "Popify".
- Last Name: Use "Support".
- Email Address: Use "support@popify.app"
3. Assigning Specific Permissions:
- In the 'Store permissions' area, ensure to select the relevant permissions that Popify team would require, such as:
- Orders
- Products
- Store settings
Additionally, assign permissions for 'Manage and install apps':
4. Completing the Process:
- After entering the details and setting permissions, confirm the changes by clicking the 'Send invite' button.
Following these instructions will allow you to grant the Popify team access to your Shopify admin dashboard, enabling them to provide the necessary support for your store.
