All Categories Troubleshooting

If you followed the step by step guide, watched the welcome video and you are facing issues to create popups, check our troubleshooting guide below:......

published on December 4, 2021

When adding orders or add to cart popups to your store, Popify will start retrieving the data from your shop and check if the products......

published on December 4, 2021

If you created already a recent sales popup and it doesn't appear at your store, please follow these steps: 1. Login to your Popify dashboard.......

published on December 4, 2021

The app will not show deleted products or products that are hidden from your online store channel. In case you're seeing one: clear your cache......

published on December 4, 2021

There could be a couple of reasons you don't see Popify's sales popup notifications. 1. You have disabled the notification, and therefore the popup will......

published on December 4, 2021

For any questions, Please email us at support@popify.app or use this form to contact us...

published on December 7, 2021

This guide outlines the steps to grant the Popify team support access to your Shopify admin dashboard. This is essential for the Popify support team......

published on February 1, 2024